Helpdesk
CISS Dashboard Application

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HELP DESK
Total Active
1700
Active w/o SCOM
929
SCOM
768
New
186
In Progress
44
Pending
16
Awaiting Customer
0
Awaiting Vendor
30
Awaiting Parts
0
Awaiting Approval
104
TNT %
57.14
All Incidents by SLA Status
All Incidents by Status
All Incidents by Source
All Active Incidents by Support Group
Weekly Incidents by Created Date
Weekly Incidents by Resolved Date
Incidents by Classification Category

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