Helpdesk
CISS Dashboard Application

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HELP DESK
Total Active
1668
Active w/o SCOM
914
SCOM
752
New
181
In Progress
44
Pending
3
Awaiting Customer
0
Awaiting Vendor
35
Awaiting Parts
0
Awaiting Approval
77
TNT %
25
All Incidents by SLA Status
All Incidents by Status
All Incidents by Source
All Active Incidents by Support Group
Weekly Incidents by Created Date
Weekly Incidents by Resolved Date
Incidents by Classification Category

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