Helpdesk
CISS Dashboard Application

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HELP DESK
Total Active
1489
Active w/o SCOM
794
SCOM
693
New
155
In Progress
48
Pending
12
Awaiting Customer
0
Awaiting Vendor
30
Awaiting Parts
0
Awaiting Approval
60
TNT %
0
All Incidents by SLA Status
All Incidents by Status
All Incidents by Source
All Active Incidents by Support Group
Weekly Incidents by Created Date
Weekly Incidents by Resolved Date
Incidents by Classification Category

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