Helpdesk
CISS Dashboard Application

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HELP DESK
Total Active
1693
Active w/o SCOM
913
SCOM
778
New
184
In Progress
45
Pending
3
Awaiting Customer
0
Awaiting Vendor
37
Awaiting Parts
1
Awaiting Approval
76
TNT %
0
All Incidents by SLA Status
All Incidents by Status
All Incidents by Source
All Active Incidents by Support Group
Weekly Incidents by Created Date
Weekly Incidents by Resolved Date
Incidents by Classification Category

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